Privacy policy
What we collect, why we collect it, who sees it and how to get it back or deleted.
Last updated 6 August 2026
On this page
About this policy
This Privacy Policy applies to the South Cruise Parking website and governs the privacy of its users. It explains our commitment to protecting personal data and outlines how user information is collected, used, stored and safeguarded.
South Cruise Parking is a trading name of Southampton Park and Cruise Limited, Back of the Walls, Southampton SO14 3LS, company number 17171469. For any privacy question, email bookings@southcruiseparking.com.
Our GDPR commitment
South Cruise Parking places significant importance on data protection and is fully committed to complying with the General Data Protection Regulation (GDPR). The GDPR is a European Union regulation that came into force on 25 May 2018 and provides enhanced rights and protections for individuals within the EU.
South Cruise Parking acts as both a data controller and data processor where applicable, and takes the following measures to ensure GDPR compliance:
- Website data collection & consent — personal data is collected, processed and stored in line with GDPR requirements and clearly defined consent mechanisms.
- Training & awareness — staff and relevant stakeholders receive training on GDPR obligations, internal data protection policies and secure data handling procedures.
- Suppliers & partners — third-party service providers and suppliers are required to demonstrate GDPR compliance when handling personal data on our behalf.
- Technology & security — our systems and platforms are regularly reviewed to ensure appropriate technical and organisational safeguards are in place and to identify potential risks.
Personal information we collect
During the booking process, or when applying for a travel card, South Cruise Parking may collect the following information:
- Full name
- Postal address
- Email address
- Contact telephone number
- Vehicle registration number
- Credit or debit card details (for payment processing only)
Payment details are used strictly to process transactions and confirm bookings.
How we use your information
Personal information is used for the following purposes:
- To confirm bookings with car park operators, lounges or travel card providers.
- To process payments and verify the cardholder's identity.
- To contact customers regarding urgent matters related to their booking.
- To share required details with travel card providers when a travel card is requested.
Only the minimum necessary information is shared to fulfil the service.
Data protection measures
South Cruise Parking uses appropriate security measures to protect customer data, including:
- Secure servers with SSL (Secure Socket Layer) encryption.
- Firewalls to protect internal systems from unauthorised access.
These measures are designed to prevent loss, misuse or unauthorised disclosure of personal data.
Disclosure to third parties
Customer information is shared only with service providers and suppliers where necessary to fulfil booked services or travel card applications. South Cruise Parking does not sell, rent or disclose personal data to third parties for marketing purposes unless required to do so by law.
Direct marketing
Where consent has been provided, South Cruise Parking may use personal information to send promotional communications, offers or updates. Customers may opt out of marketing communications at any time by using the unsubscribe option provided, or by contacting us directly at bookings@southcruiseparking.com.
Website cookies
The South Cruise Parking website uses cookies to improve user experience and website functionality. Users can choose to accept or decline cookies during their visit.
- Google Analytics may be used to analyse website traffic and usage patterns.
- No personally identifiable information is collected through analytics.
- Users can modify browser settings to disable cookies if they prefer.
Policy updates
South Cruise Parking reserves the right to update or amend this Privacy Policy at any time. Any changes will be posted on the website and will take effect immediately upon publication.